Last Updated: August 9, 2016
Involvement. You may utilize the Love Lab Service without purchasing Premium Services ("Premium Services" include, but are not limited to, social, identity and biometric verifications, background checks, facilitating introductions, personal coaching, relationship counseling and dating services, image consulting, dating etiquette and other self-improvement training, etc.). As a Member you will have the ability to access your Member account, update your account information, send, receive and respond to messages, update your photos, manage your account access and settings, and search the Love Lab for profiles of other Members whose contact information you possess.
Authorization and Acknowledgement. By using the Love Lab Service to check the verification status of an email or phone number that does not belong to you, you acknowledge that you will be authorizing and initiating an email or text message to be sent to this individual. We are merely facilitating the communication and sending pre-written emails or text messages on your behalf.
Membership. In order to become a Member, users will need to register with Love Lab and create a Member account. When creating your account, you must provide accurate and complete information. Members are solely responsible for maintaining the confidentiality of their account and password. Furthermore, Members are responsible for all activities, content, and liabilities associated with their account. Members must (a) immediately notify Love Lab of any unauthorized use of their account and are responsible for any unauthorized content made on or through their account until Love Lab receives such notification and (b) ensure that they exit from their account at the end of each session. Love Lab will not be liable for any loss or damage arising from your failure to comply with this provision. You should use particular caution when accessing your account from a public or shared device so that others are not able to view or record your password or other personal information.
You may become a Member of the Love Lab Service at no cost. However, certain features and services may be subject to charges. To subscribe for recurring verifications you may be required to pay certain charges. The Love Lab mobile application and website provides information on certain subscription plans and prices where and when applicable. Love Lab reserves the right to remove Member profiles at any time and for any reason.
Identity Verification and Background Check Features. The Love Lab Services include certain identity verification and background check features for its Members, at his or her election, utilizing commercially available public records and data sources from third party service providers. By electing to utilize such features, such Members agree to provide their full legal name, address and date of birth as well as other personally identifying information that may be needed by Love Lab to verify and authenticate a Member’s identity. Such Members expressly authorize Love Lab. to obtain information, including, without limitation, information on personal address and criminal history, to verify the identity of the user and to review public records concerning the Member's criminal history of any form or kind. Such Members further authorize and consent to the investigation of all information provided by the Member as part of his or her account or profile. You hereby release, discharge and exonerate Love Lab, its officers, directors, employees, agents, representatives, affiliates, parent or subsidiary entities, and assigns, and any person furnishing information from any and all liability of every nature and kind arising out of the furnishing or inspection of such documents, records and other information. You further acknowledge and consent that, although Love Lab will not disclose the results obtained from the third party service providers with other users, Love Lab may review the information provided by the third party service provider and that Love Lab has and reserves the right to terminate a Member's account in its sole discretion without notice based on the information it obtains.
Although Love Lab attempts to verify the accuracy of information provided by Members who elect these features and to confirm the absence of criminal history through the third party service providers, the public record and commercially available databases searched by the third party service providers are neither guaranteed to be complete, accurate or without errors. As such, the identity verification and background check features of the Love Lab Service should not and may not be construed as any guarantee regarding the quality or security offered by any Members. All Members assume all risks relating to any interactions they may elect to have with other Members and are solely responsible for the safety and security of themselves.
All Members of the Love Lab Service acknowledge and understand that Love Lab has no control over and does not assume any responsibility for the quality, accuracy, or reliability of the information provided by other Members or the third party service provider or contained within commercial databases maintained by third party service providers or public records maintained and/or transmitted by federal, state or municipal government entities. Public records and commercial data systems may have errors and should not be relied upon as definitively accurate. Before relying on any data supplied, it should be independently verified. Certain criminal record data may include records that have been expunged, sealed, or otherwise inaccessible to the public since the date on which the data or record was last updated or collected.
Please be advised that Love Lab is not a consumer reporting agency as defined in the Fair Credit Reporting Act ("FCRA") which can be found at www.ftc.gov/os/statutes/fcrajump.shtm, and any information collected or received by Love Lab from its third party service providers have not been collected in whole or in part for the purpose of furnishing consumer reports, as defined in the FCRA as well as all other applicable consumer reporting laws. The information provided through the identity verification and background check features of the Love Lab Services may not be reviewed or considered as a factor in (1) establishing an individual's eligibility for personal credit or insurance or assessing risks associated with existing consumer credit obligations, (2) evaluating an individual for employment, promotion, reassignment or retention (including employment of household workers such as babysitters, cleaning personnel, nannies, contractors, and other individuals), or (3) any other personal business transaction with another individual (including, but not limited to, leasing an apartment)
Modifications to Love Lab Service. Love Lab reserves the right at any time to modify or discontinue, temporarily or permanently, the Love Lab Service (or any part thereof) with or without notice. You agree that Love Lab shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Love Lab Service.
Your Interactions with Love Lab. You are solely responsible for your interactions with Love Lab. You understand that Love Lab does not in any way guarantee that information communicated to Love Lab is received, recorded or stored.
Your Interactions with Other Members. You are solely responsible for your interactions with other Members. Love Lab reserves the right, but has no obligation, to moderate disputes between you and other Members. You understand that Love Lab makes no representations or warranties as to the conduct or compatibility of other Members and does not guarantee the accuracy, integrity, quality or appropriateness of any Content (defined herein as any information or materials transmitted, posted or otherwise supplied by the Member to or through the Love Lab Service.) In no event shall Love Lab be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the Love Lab Service, including without limitation, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other Members the Love Lab Services or other persons you meet through the Love Lab Service. You agree to take reasonable precautions in all interactions with other Members, particularly if you decide to meet offline or in person. You understand that Love Lab makes no guarantees, either express or implied, regarding your compatibility with individuals you meet through the Love Lab Service. You should not provide your financial information (for example, your credit card or bank account information) to any other Members.
Content Posted by You via the Love Lab Service.
Prohibited Activities. Love Lab reserves the right to investigate and terminate your access to the Love Lab Service if you have allegedly engaged in any conduct that could be regarded as inappropriate, unlawful or illegal. The following is a partial list of the type of actions that you may not engage in with respect to the Love Lab Service:
Customer Service. Love Lab provides assistance and guidance for Members with via its staff. When communicating with staff, you may not be abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, or otherwise behave inappropriately. If we feel that your behavior towards any of our matchmakers, staff, employees or agents is at any time threatening or offensive, we reserve the right to immediately terminate your access to the Love Lab Service and you will not be entitled to any refund of fees paid.
Subscriptions; Charges on Your Billing Account.
Blocking of IP Addresses. In order to protect the integrity of the Love Lab Service, Love Lab reserves the right at any time in its sole discretion to block Members from certain IP addresses from accessing the Love Lab Service.
Copyright Policy. You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
Owners of copyrights or their agents that believe anything posted on the Love Lab Service infringes upon said copyrights will submit a notice including the following information pursuant to the Digital Millennium Copyright Act ("DMCA") to Love Lab immediately upon discovery:
Any notices given pursuant to the DMCA shall be given to the designated agent of the Site at firstname.lastname@example.org or via registered, United States mail sent return receipt to:
Attn: DMCA Compliance Agent
1541 Ocean Avenue, Suite 200
Santa Monica, CA 90401
Disclaimers. Love Lab is not responsible for any incorrect or inaccurate Content posted in the Love Lab Service, whether caused by Love Lab or by any of the equipment or programming associated with or utilized in the Love Lab Service. Love Lab is not responsible for the conduct of any Member of the Love Lab Service. Love Lab assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of your communications. Love Lab is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to Member's or to any other person's computer related to or resulting from participating or downloading materials in connection with the World Wide Web and/or in connection with the Love Lab Service. Under no circumstances will Love Lab or any of its employees, directors, officers, parent or subsidiary entities, affiliates, licensees, successors, promoters or distribution partners be responsible for any loss or damage, including personal injury or death, resulting from anyone's use of the Love Lab Service, any Content posted in the Love Lab Service or transmitted to Members, or any interactions between Members, whether online or offline. The Love Lab Service is provided "AS-IS" and Love Lab expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Love Lab cannot guarantee and does not promise any specific results from use of the Love Lab Service.
Links. The Love Lab Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because Love Lab has no control over such sites and resources, you acknowledge and agree that Love Lab is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Love Lab shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such Content, goods or services available on or through any such site or resource.
U.S. Export Controls. Software from the Love Lab Service (the "Software") is further subject to United States export controls. No Software may be downloaded from the Love Lab Service or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other Country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the Software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
Non-disparagement. You agree not to participate or engage in any trade or commercial disparagement of the business or operations of Love Lab and/or any other related entity; not to subvert the business or operations of Love Lab and/or any other related entity; and (c) not to disparage any of the officers, directors or employees of Love Lab You agree that the remedy at law for breach of non-disparagement will be inadequate and that Love Lab shall be entitled to injunctive relief in addition to any other remedy it might have; you shall pay all costs and expenses incurred by Love Lab, including reasonable attorney fees.
Jurisdiction and Choice of Law. If there is any dispute arising out of use of the Love Lab Service, you expressly agree that any such dispute shall be governed by the laws of the State of California, without regard to its conflict of law provisions, and you expressly agree and consent to the exclusive jurisdiction and venue of the state and federal courts of the State of California, in the County of Los Angeles, for the resolution of any such dispute.
Limited Liability. With regard to the services to be performed pursuant to the terms of this agreement, Love Lab and its agents or employees shall not be liable to you, for any acts or omissions in the performance of the services on the part of Love Lab or on the part of the agents or employees of Love Lab, except when these acts or omissions are due to their willful misconduct or culpable negligence. You agree that any liability assessed against Love Lab as a result of willful misconduct or culpable negligence shall be limited to the amount paid for services rendered and Love Lab shall not be liable for any other amount including but not limited to interest, penalties, costs, claims, consequential damages or attorney fees.
Please contact us with any questions regarding this agreement. LoveLab.com, Inc. and Love Lab are trademarks of LoveLab.com, Inc.